Refund and Returns Policy

Nyabo’s Ltd

Introduction

At Nyabo’s Ltd, our Refunds & Returns Policy explains how refunds, returns, and order issues are handled when purchasing our food products. Due to food safety and hygiene regulations, all food items sold by Nyabo’s Ltd are subject to strict conditions, which are outlined clearly below.


Refunds & Returns on Food Products

Because we sell perishable food products, all items are final sale. This means we do not accept refunds or returns on food items once an order has been prepared, collected, or dispatched.

This Refunds & Returns Policy is in place to protect customer safety, maintain food hygiene standards, and comply with UK food handling regulations.


Faulty or Incorrect Orders

Your statutory rights under UK consumer law are not affected by this policy.

If a food product is:

– Unsafe

– Faulty

– Not as described

– Incorrectly supplied

Please contact us as soon as reasonably possible after receipt so we can investigate and take appropriate action.


Order Cancellations

Once an order has been confirmed and preparation has begun, it cannot be cancelled or amended. This applies to orders placed via WhatsApp, phone, website, or in person.


Payments & Refund Handling

Payments are processed securely via Stripe and PayPal. Any eligible refunds (where legally required) will be returned to the original payment method.

For more details on how payments are handled, please refer to our
Terms & Conditions
Privacy Policy


Contact Us

If you have questions about this Refunds & Returns Policy, please contact us:

Email: nyabos.of.westlondon@gmail.com


Related Policies

For transparency and clarity, please also review:

Privacy Policy

Terms & Conditions

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