Nyabo’s Ltd
Introduction
At Nyabo’s Ltd, our Refunds & Returns Policy explains how refunds, returns, and order issues are handled when purchasing our food products. Due to food safety and hygiene regulations, all food items sold by Nyabo’s Ltd are subject to strict conditions, which are outlined clearly below.
Refunds & Returns on Food Products
Because we sell perishable food products, all items are final sale. This means we do not accept refunds or returns on food items once an order has been prepared, collected, or dispatched.
This Refunds & Returns Policy is in place to protect customer safety, maintain food hygiene standards, and comply with UK food handling regulations.
Faulty or Incorrect Orders
Your statutory rights under UK consumer law are not affected by this policy.
If a food product is:
– Unsafe
– Faulty
– Not as described
– Incorrectly supplied
Please contact us as soon as reasonably possible after receipt so we can investigate and take appropriate action.
Order Cancellations
Once an order has been confirmed and preparation has begun, it cannot be cancelled or amended. This applies to orders placed via WhatsApp, phone, website, or in person.
Payments & Refund Handling
Payments are processed securely via Stripe and PayPal. Any eligible refunds (where legally required) will be returned to the original payment method.
For more details on how payments are handled, please refer to our
Terms & Conditions
Privacy Policy
Contact Us
If you have questions about this Refunds & Returns Policy, please contact us:
Email: nyabos.of.westlondon@gmail.com
Related Policies
For transparency and clarity, please also review:

