Privacy Policy
Nyabo’s Ltd
Effective date: 03 August 2025
Nyabo’s Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you interact with us.
Who we are
Nyabo’s Ltd is a UK-registered company operating under the name Nyabo’s.
We provide food products and related services through our website, phone, WhatsApp, markets, and events.
If you have any questions about this policy or how we handle your data, you can contact us at:
Email: nyabos.of.westlondon@gmail.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
information we collect
We may collect and process the following personal data:
– Contact details: name, phone number, email address
– Order details: items ordered, delivery/collection details, special requests
– Payment information: payments are processed securely by Stripe and PayPal (we do not store card details)
– Communications: messages sent via WhatsApp, phone, email, or contact forms
– Marketing preferences: whether you have opted in to receive updates or promotions
how we collect your data
We collect data when you:
– Place an order via WhatsApp, phone, website, or in person
– Contact us with an enquiry
– Sign up to our mailing list or marketing communications
– Interact with us on social media or at events
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
how we use your data
We use your personal data to:
– Process and fulfil orders (see T & Cs)
– Communicate with you about your order or enquiry
– Take payments and issue refunds where applicable
– Send marketing emails or updates only where you have opted in
– Improve our products, services, and customer experience
– Comply with legal and regulatory obligations
legal basis for processing
Under UK GDPR, we rely on the following lawful bases:
– Contract: to fulfil your order
– Consent: for marketing communications
– Legal obligation: for accounting and tax records
– Legitimate interests: to run and improve our business responsibly
marketing communication
If you opt in, we may send you updates, offers, or news about Nyabo’s.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
We do not sell or rent your data to third parties.
payments
Payments are processed securely via Stripe and PayPal.
Nyabo’s Ltd does not store or have access to your full card details.
Each provider acts as a separate data controller and handles your data in accordance with their own privacy policies.
SHARING YOUR DATA
We may share your data only with trusted third parties where necessary, such as:
– Payment providers (Stripe, PayPal)
– IT and website service providers
– Professional advisers (accountants, legal advisers)
– Authorities where required by law
All third parties are required to respect the security of your data.
DATA RETENTION
We retain personal data only for as long as necessary:
– Order and payment records: retained for legal and tax purposes
– Marketing data: retained until you withdraw consent
YOUR RIGHTS
Under UK data protection law, you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict processing
– Withdraw consent for marketing at any time
To exercise your rights, contact us at nyabos.of.westlondon@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
